Refund Policy

1. Refund Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied, we offer refunds under the following conditions:

• Refund requests must be made within 14 days of purchase
• The product must not have been fully utilized or accessed
• The request must include a valid reason for the refund

2. How to Request a Refund

To request a refund, please contact our support team at support@pxlapk.app with the following information:

• Your order ID or transaction reference
• The product name
• Your reason for requesting a refund

3. Refund Processing

Once we receive and approve your refund request, we will process the refund to your original payment method. Please allow 5-10 business days for the refund to appear in your account. Depending on your financial institution, it may take an additional 1-2 business days for the funds to be available.

4. Non-Refundable Items

The following items are non-refundable:

• Products that have been fully accessed or utilized
• Products purchased more than 14 days ago
• Refund requests without valid justification

5. Exceptions

In cases where the product is defective, not as described, or you experience technical issues preventing access, we will work with you to resolve the issue or provide a full refund regardless of the timeframe.

6. Contact Us

If you have any questions about our refund policy, please contact us at support@pxlapk.app